Shipping & Delivery
JAUNT customers will enjoy free shipping for orders over $100 in the U.S on all orders.
Orders placed Monday-Friday before 12 PM PST will begin processing that day, excluding holidays, and will ship within 3-5 days. Once your order has shipped, you will receive a notification with a tracking number. (Please Note: We are experiencing some delays due to COVID19, for urgent orders, please contact us at firstname.lastname@example.org or on the live chat.)
Domestic orders will ship via UPS. Please allow up to 5-10 business days to receive your order after you receive tracking.
International orders will ship via USPS. Please allow 10-14 business days to receive your order. Please note, for international orders the recipient is responsible for duties or taxes. These are not included.
If you have questions about typical shipping times to your address, please email email@example.com for more information.
We offer a hassle-free, fourteen (14) day return policy.
Items must be returned unworn and in its original packaging. Merchandise that is worn, damaged, or do not have their original packaging will not be accepted. Failure to return merchandise that does not meet the return requirements may result in a rejected return. Your return will be sent back to the original shipping address without a refund. Approved refunds will be refunded on the original form of payment within approximately 10-14 business days, depending on your bank.
We're happy to give you a one-time price adjustment on full price items discounted within 24 hours of original purchase. For orders within 7 days of original purchase, a refund for the price difference will be issued in the form of online store credit. To request a price adjustment, email us at firstname.lastname@example.org.
We do monitor the number of returns made by individual customers, and excessive returns will be flagged and potentially refused at our discretion.
If you receive an item that is defective, damaged or incorrect, you must notify us via email within three (3) business days of receiving the merchandise. We’ll email you a shipping label to return the merchandise. Once you receive the label, please return damaged items with the original box and packaging. A replacement will be sent, if available, upon receipt. Items damaged due to buyers’ negligence will not be accepted. All goods must be unworn in order for exchange or refund.